Dear eGP Kenya Support,
Thank you for your assistance.
I have attached a full-screen screenshot of the issue.
Kindly note that when I click “Login”, the system immediately prompts me to reset the password. I have already completed the password reset process successfully, but after doing so, the system still redirects me back to the password reset prompt again.
This creates a continuous loop and does not allow me to access the account or proceed further.
Please assist in resolving this issue or advise on the next steps.
Ticket Number: 34745
Kind regards,
Socials Marketing
